Terms and Conditions
Last Updated: August 12, 2026
Welcome to Jullex Towing. By accessing our website or using our towing and roadside assistance services, you agree to comply with these Terms and Conditions. Please read them carefully before using our website or requesting our services.
1. Our Services
We provide towing and roadside assistance services, which may include:
- Emergency vehicle towing
- Vehicle recovery
- Battery jump-start assistance
- Flat tire assistance
- Fuel delivery
- Car lockout assistance
- Vehicle transportation
Service availability may vary depending on location, weather, traffic, vehicle type, and the availability of our towing operators.
2. Service Requests
When requesting a service, you agree to provide accurate and complete information, including your name, phone number, location, vehicle details, and the type of assistance required.
Providing incorrect or incomplete information may result in delays or additional charges.
3. Pricing and Payment
Prices may vary depending on the type of service, distance, vehicle size, location, waiting time, special equipment, and other circumstances.
Where possible, we will provide an estimated price before beginning the service. Additional charges may apply when the actual circumstances require additional equipment, labor, distance, or services.
Payment is due according to the payment terms provided at the time of service.
4. Cancellations
You may cancel a service request before the towing operator arrives, subject to any applicable cancellation or dispatch fee.
If the towing operator has already been dispatched or has arrived at the requested location, additional charges may apply.
5. Customer Responsibilities
Customers are responsible for:
- Providing an accurate service location.
- Providing accurate vehicle information.
- Removing personal belongings from the vehicle where possible.
- Informing us about any special vehicle requirements or hazards.
- Ensuring they have the legal right to request towing or recovery of the vehicle.
We are not responsible for delays caused by inaccurate information supplied by the customer.
6. Vehicle and Personal Property
Customers should remove valuable or personal belongings from their vehicle before towing whenever reasonably possible.
We recommend informing our towing operator about any existing damage or special handling requirements before the vehicle is moved.
7. Website Use
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Submit false or misleading information.
- Attempt to interfere with the website’s operation or security.
- Attempt to gain unauthorized access to our systems.
- Copy or misuse our website content without permission.
8. Third-Party Services
Our website may contain links or integrations with third-party websites and services, including payment providers, mapping services, communication platforms, or other providers.
We are not responsible for the content, availability, policies, or practices of third-party services.
9. Service Delays
While we aim to provide prompt assistance, estimated arrival times are not guaranteed.
Service may be delayed due to traffic, weather, accidents, road closures, vehicle availability, mechanical issues, emergencies, or circumstances beyond our reasonable control.
10. Limitation of Liability
To the extent permitted by applicable law, [Your Company Name] will not be responsible for indirect, incidental, consequential, or unforeseeable losses arising from the use of our website or services.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
11. Intellectual Property
All website content, including text, images, logos, graphics, designs, and other materials, is owned by or licensed to [Your Company Name] unless otherwise stated.
You may not reproduce, modify, distribute, or use our content for commercial purposes without our prior written permission.
12. Changes to These Terms
We may update these Terms and Conditions from time to time. Changes will be posted on this page along with an updated Last Updated date.
Your continued use of our website or services after changes are posted means you accept the updated Terms.
13. Governing Law
These Terms and Conditions shall be governed by and interpreted according to the applicable laws and regulations of [State/Country], without regard to conflict-of-law principles.
14. Contact Us
If you have questions regarding these Terms and Conditions, please contact us.