Privacy Policy

Last Updated: August 12, 2026

At Jullex Towing, we respect your privacy and are committed to protecting the personal information you provide when using our towing and roadside assistance services.

This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or contact us for towing services.

1. Information We Collect

When you use our website or request our services, we may collect:

Contact Information: Name, phone number, email address, and other contact details.
Location Information: Pickup, drop-off, or service location provided when requesting towing or roadside assistance.
Vehicle Information: Vehicle make, model, type, license plate number, or other information needed to provide our services.
Service Information: Details about the towing, recovery, or roadside assistance service you request.
Payment Information: Billing and payment details when you make a payment through our website or other payment systems.
Website Information: IP address, browser type, device information, and pages visited on our website.

2. How We Use Your Information

We may use your information to:

Provide towing and roadside assistance services.
Respond to your calls, messages, and service requests.
Dispatch a towing professional to your location.
Provide quotes, invoices, and payment confirmations.
Improve our website and customer experience.
Communicate with you about your requested services.
Prevent fraud, misuse, or unauthorized activity.
Comply with applicable legal requirements.

3. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, towing operators, payment processors, technology providers, or other partners when required to provide our services or operate our website.

We may also disclose information when required by law, legal proceedings, or government authorities.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website traffic, remember preferences, and improve our services.

You can adjust your browser settings to manage or disable cookies. Some website features may not function properly if cookies are disabled.

5. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

6. Third-Party Services

Our website may contain links to or integrate with third-party services, such as payment providers, maps, analytics tools, or communication platforms.

We are not responsible for the privacy practices of third-party websites or services. We recommend reviewing their privacy policies before providing them with personal information.

7. Your Privacy Rights

Depending on applicable law, you may have rights to:

Request access to the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Withdraw consent where applicable.
Ask questions about how your information is collected and used.

To exercise these rights, please contact us using the details provided below.

8. Children’s Privacy

Our website and services are not intended for children under the applicable legal age. We do not knowingly collect personal information from children without appropriate legal authorization.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: